Singapore central bank considers action against OCBC for phishing scam

Reuters

Published Jan 17, 2022 05:56AM ET

SINGAPORE (Reuters) - Singapore's central bank said on Monday it will consider supervisory action against the country's second-biggest lender Oversea-Chinese Banking Corp (OCBC), after hundreds of its customers were hit by a phishing scam last month.

Reported losses from the scam amounted to at least S$8.5 million ($6.31 million) in December and ensnared at least 469 customers.

"MAS takes a serious view of the recent phishing scams involving OCBC Bank," the Monetary Authority of Singapore (MAS) said in a statement.

"MAS has been following up with the bank on these and broader issues relating to the incident."

The central bank said OCBC will conduct a thorough probe to identify deficiencies in its processes and implement necessary measures, after which "MAS will consider appropriate supervisory actions."

In a separate statement, OCBC said it was making goodwill payouts to customers hit by the SMS phishing scam after reviewing each case.