India's NSE defends communication over exchange shutdown

Reuters

Published Feb 26, 2021 08:59AM ET

MUMBAI (Reuters) - India's National Stock Exchange (NSE) on Friday defended its communication over the reopening of the bourse after an unexpected shutdown this week.

Traders and brokers had criticised the NSE over the lack of information after the four-hour shutdown on Wednesday, saying it had hurt investors.

Because the exchange did not swiftly update on when the exchange would reopen, brokers began closing intra-day equity positions on another exchange, leading to sharp losses for some investors.

The NSE had announced that the exchange had shut at 11:40 a.m. local time because of a telecoms problem. It announced market re-opening at about 3:17 p.m., by which time many brokers had closed their investors' open positions.