IBM to pause hiring in plan to replace 7,800 jobs with AI - Bloomberg News

Reuters

Published May 01, 2023 05:27PM ET

Updated May 01, 2023 05:41PM ET

(Reuters) -International Business Machines Corp expects to pause hiring for roles as roughly 7,800 jobs could be replaced by Artificial Intelligence (AI) in the coming years, CEO Arvind Krishna told Bloomberg News on Monday.

Hiring specifically in back-office functions such as human resources will be suspended or slowed, Krishna said, adding that 30% of non-customer-facing roles could be replaced by AI and automations in five years.

His comment comes at a time when AI has caught the imagination of people around the world after the launch of Microsoft (NASDAQ:MSFT) Corp-backed OpenAI's viral chatbot, ChatGPT, in November last year.