Australia's securities regulator takes ANZ to court over home loan referrals

Reuters

Published Nov 25, 2021 04:24PM ET

Updated Nov 25, 2021 04:50PM ET

(Reuters) -The Australian Securities and Investments Commission (ASIC) on Friday said it commenced legal proceedings against Australia and New Zealand Banking Group for home lone referrals under its 'introducer program'.

The regulator added https://asic.gov.au/about-asic/news-centre/find-a-media-release/2021-releases/21-318mr-asic-sues-anz-over-introducer-program-home-loan-referrals that between June 2016 and March 2018, ANZ breached consumer protection credit laws by accepting customer information and documents from introducers and other unlicensed individuals, when this was not allowed.

The Introducer Program is a reward-based program through which businesses and community organisations refer customers and members with home loan needs to ANZ.

ASIC was concerned that some loans may have been granted by ANZ based on false information, said Deputy Chair Sarah Court, adding that some consumers may have entered into home loans that were beyond their ability to pay.

From 2015 to June 2020, more than 50,000 loans were referred to ANZ through the introducer program, resulting in lending of more than A$18.5 billion, the statement added.

ANZ said in a separate statement that it has co-operated with ASIC during its investigation and has also established a customer remediation program, while "continuously improving" its home loan processes and controls.