AmEx credit spending slump eclipses profit beat, shares fall

Reuters

Published Apr 23, 2021 07:04AM ET

Updated Apr 23, 2021 10:25AM ET

By Sohini Podder and Niket Nishant

(Reuters) -American Express Co said travel and entertainment-related spending on its cards halved in the first quarter as customers stayed at home due to the COVID-19 crisis, overshadowing a better-than-expected profit and sending its shares down 4%.

Cross-border travel restrictions and a resurgence of COVID-19 cases in several parts of the world have forced people and businesses to put travel on hold, hitting credit-card issuers.

Chief Financial Officer Jeffrey Campbell said in an interview with Reuters on Friday that the continued travel restrictions would slow a rebound in business travel for large corporations.

"Our baseline assumption remains that by the fourth quarter of this year, global T&E (travel and entertainment) spending will be at around 70% of 2019 levels. But travel for large and global corporations is going to rebound slower," Campbell said.

However, Campbell struck a more optimistic tone for the latter half of the year, saying he expected overall spending volumes to be back to pre-pandemic levels either later this year or in 2022.

The credit card issuer reported a six-fold surge in net income to $2.2 billion earlier in the day, as it freed up more than $1 billion of funds that it had set aside to cover credit losses from the pandemic.