Amazon again cited by US regulators over worker safety

Reuters

Published Aug 04, 2023 10:22AM ET

Updated Aug 04, 2023 02:10PM ET

By Daniel Wiessner

(Reuters) -The U.S. workplace safety regulator said Amazon.com Inc (NASDAQ:AMZN) has subjected workers at yet another of its sprawling warehouses to hazardous conditions by imposing onerous production quotas and failing to provide proper medical care.

The U.S. Department of Labor's Occupational Safety and Health Administration (OSHA) on Thursday said workers at the Logan Township, New Jersey, warehouse suffered bodily stress that was causing muscular disorders and neck and back injuries. And Amazon failed to ensure that injured employees received adequate treatment, the agency said.

OSHA said it had recommended $15,625 in penalties, which is the maximum fine allowed under U.S. law. Amazon has 15 days to either pay the fine or appeal to a review board.

Since January, OSHA has levied about $150,000 in fines on Amazon for allegedly creating hazardous conditions or failing to record work-related injuries at several other warehouses across the country.

Separately on Thursday, the Missouri Workers Center, a worker advocacy group, said it had filed a complaint with OSHA on behalf of employees at an Amazon warehouse near St. Louis, Missouri. They claim the online retailer imposes excessive, unsafe work rates and that they were mistreated by Amazon's in-house medical staff.

"OSHA's own prior citations show a pattern of safety violations throughout Amazon's warehouse network, a pattern which is unfortunately reflected in our own experiences," the workers said in the complaint.

Amazon in a statement provided by a spokesperson said it takes worker safety seriously and plans to appeal the OSHA citation. The company said the rate of worker injuries recorded globally has improved significantly since 2019.

Regarding the complaint filed in Missouri, Amazon said it welcomed OSHA inspectors at the "clean, safe facility." The company said the injury rate at the Missouri warehouse is below the industry average and has improved more than 55% since 2019.

"The vast majority of employees at this facility say in anonymous surveys that they feel safe at work and believe their managers are always looking for ways to enhance safety further," Amazon said.