This Is How Much Americans Hate Their Internet Service Providers And Cable Companies
International Business Times
Published May 21, 2014 07:54AM ET
Updated May 21, 2014 08:15AM ET
This Is How Much Americans Hate Their Internet Service Providers And Cable Companies
By Greg Morcroft - U.S. consumers really, really dislike their cable companies.
That's the verdict from the latest American Customer Satisfaction Index released this week that shows cable companies' Internet service providing businesses received a score of 63 out of 100 from users polled, the lowest ranking of any industry.The companies' pay TV services units did just a bit better, posting an approval rating of 65 on a scale of 100.
The survey polls about 70,000 customers annually.
Deadline.com quoted ACSI Chairman Claes Fornell as saying people, ”question the value proposition as both, as consumers pay for more than they need in terms of subscription TV and get less than they want in terms of Internet speeds and reliability."
Get The News You Want
Written By: International Business Times
Trading in financial instruments and/or cryptocurrencies involves high risks including the risk of losing some, or all, of your investment amount, and may not be suitable for all investors. Prices of cryptocurrencies are extremely volatile and may be affected by external factors such as financial, regulatory or political events. Trading on margin increases the financial risks.
Before deciding to trade in financial instrument or cryptocurrencies you should be fully informed of the risks and costs associated with trading the financial markets, carefully consider your investment objectives, level of experience, and risk appetite, and seek professional advice where needed.
Fusion Media would like to remind you that the data contained in this website is not necessarily real-time nor accurate. The data and prices on the website are not necessarily provided by any market or exchange, but may be provided by market makers, and so prices may not be accurate and may differ from the actual price at any given market, meaning prices are indicative and not appropriate for trading purposes. Fusion Media and any provider of the data contained in this website will not accept liability for any loss or damage as a result of your trading, or your reliance on the information contained within this website.
It is prohibited to use, store, reproduce, display, modify, transmit or distribute the data contained in this website without the explicit prior written permission of Fusion Media and/or the data provider. All intellectual property rights are reserved by the providers and/or the exchange providing the data contained in this website.
Fusion Media may be compensated by the advertisers that appear on the website, based on your interaction with the advertisements or advertisers.