Robinhood Vows to Improve Platform Following Customer Tragedy

Cointelegraph

Published Jun 19, 2020 04:35PM ET

Updated Jun 19, 2020 06:20PM ET

Alexander Kearns, a 20-year-old customer of stock and cryptocurrency trading platform, Robinhood, committed suicide on June 12. This tragedy reportedly occurred after an erroneous negative balance of more than $730,000 appeared in Kearns’ account. This error has prompted the platform to take measures in order to improve the platform’s offering.

According to the official announcement, Robinhood is considering additional criteria and education for customers seeking level 3 options authorization. They state that this may help ensure customers understand the platform’s sophisticated options trading features...

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