Bitstamp and Ledger execs weigh customer service debate after Coinbase saga

Cointelegraph

Published Aug 27, 2021 09:20AM ET

Updated Aug 28, 2021 11:40AM ET

Popular cryptocurrency exchange Coinbase (NASDAQ:COIN) recently amassed a panoply of customer service complaints regarding account locking, hacking and even lost funds.

A recent tweet by crypto analyst Kaleo garnered hundreds of user comments on their unfavorable experiences with the exchange. This isn’t the first time the firm has experienced a backlash over its customer service practices. Back in March, the New York Times published the story of a customer who lost over $100,000 on the platform and went on to sue the company.

Continue Reading on Coin Telegraph