Why this Cheap Tech Stock is a Strong Buy Right Now

 | Sep 21, 2020 07:41AM ET

Shares of eGain (NASDAQ:EGAN) EGAN have jumped over 65% in 2020 to easily outpace the larger technology sector’s 20% climb. The customer engagement solutions firm topped our earnings estimate in early September and its outlook appears strong within an economy that becomes more digitally-focused every day.

Digital Age Support…

EGain’s suite of over 20 apps helps its clients provide digital-first customer engagement in an omnichannel world where businesses must be present on as many different platforms as possible, from websites and social media to email and everywhere in between.

Consumers and customers have come to expect prompt answers to questions and real-time solutions wherever and whenever. The Sunnyvale, California-based firm enables its clients, which span from financial services and government entities to retail and hospitality, to meet these needs. On top of virtual assistants, messaging, and more, the company offers various analytics tools.

The customer engagement solutions firm saw its fourth quarter fiscal 2020 revenue jump 13%, with its SaaS revenue up 34% for the period ended on June 30. Meanwhile, eGain’s adjusted earnings surged from $0.02 per share in the year-ago period to $0.08, which topped our estimate by 15%.

EGAN’s fiscal 2020 sales climbed 8% to $72.7 million, with its SaaS unit up 27% to account for nearly 80% of total revenue. This growth came on top of last year’s 10% revenue expansion and highlights the strength, importance, and resilience of its business during the economic downturn. “While the short-term economic outlook is uncertain, given the COVID-19 pandemic, we are bullish thanks to accelerating demand for digital customer engagement and our product leadership,” eGain’s CEO Ashu Roy said in prepared remarks on September 2.