Internet Retailers Are Bubbling

 | Mar 31, 2015 11:10AM ET

Wayfair (NYSE:W) is one of the world’s largest online retailers dedicated to home décor and products. The company sells furniture, kitchenware, bed and bath products, and other housewares. The company has developed proprietary technology that mostly eliminates the need for inventory and allows it to ship orders directly from its suppliers.

Wayfair went public in October for $29/share in an IPO that was largely overshadowed by the Alibaba (NYSE:BABA) IPO. Shares are currently at $31, but we think that little more than speculation is propping up this company’s crazy valuation.

Why Wayfair?

Wayfair’s situation reminds us of Box (NYSE:BOX) in many ways. We put BOX in the Danger Zone several weeks ago for a few reasons. First, the company was entering into a highly competitive space with established leaders. Second, the company was nowhere close to being profitable, and burning through cash at an alarming rate. The third reason was the company’s valuation. BOX is down 17% since our call in January and we’re seeing many of the same warnings signs in Wayfair.

Wayfair’s revenue growth is impressive, especially for a retail business. The company generated 52% sales growth in 2013, which slowed to 44% growth in 2014. However, big issues lie under the surface of this high growth company. .

While we expect businesses like Wayfair to burn a little more money in pursuit of such high growth rates, Wayfair’s losses are alarming. The company’s net operating profit after tax (NOPAT) declined from -$14 million in 2013 to -$143 million in 2014. These increasing losses caused Wayfair’s return on invested capital (ROIC) to fall from -24% in 2013 to -76% in 2014.

What does this mean? That number means that for every dollar invested into Wayfair’s business, the company destroyed an additional 76 cents. All told, -$452 million in free cash flow left Wayfair’s business in 2014. We’re also worried about where all of that money is going. Wayfair was founded (in its original iteration) in 2002, yet the company is still spending 21% of its revenues on marketing. Overstock.com (NASDAQ:OSTK) was spending a similar level of its sales on marketing until around 2006-2007, when it started to reduce this level of spending to around 10% of sales. What happened? Revenue growth fell from 63% per year in 2005 to -3% in 2007.

Why Wayfair’s “Special Sauce” Doesn’t Matter

Wayfair is using two points of differentiation to sell itself to investors.

The first is the company’s somewhat unique fulfillment model. Wayfair maintains little to no inventory and ships its products directly from suppliers. The company also receives payment upon shipping, but only pays its suppliers 30 days after the order. This isn’t so unique as Wayfair is making it out be, and is actually called a “negative working capital” model.

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This model was made well known by companies like Dell and Overstock.com. Overstock hasn’t really gone anywhere since 2006, so we’re not really sure why this would convince investors that Wayfair is any different.

The second point of differentiation is the company’s social marketing strategy. A quick glance at the company’s front page yields a view of initiatives like “color of the month” and “shop the look.” The company’s Joss & Main brand is a member-only “discovery site” that has “exclusive private” 3-day flash sales on individual items showcasing “distinctive designs and trends” guided by “noted influencers from the interior design community.” Wayfair has also seen noted success in its social media initiatives, erest.

There’s an attempt to create a community here, but due to the lack of data on repeat customers in the company’s annual report, it’s impossible to say if this strategy is working. One competitor, Zulily (NASDAQ:ZU)), sells clothing and baby products to expectant or current mothers and operates in a similarly niche space and uses social media advertising to similar effect. When this company’s strategy failed to help the company deliver on promised growth, the company’s stock tanked and is now down 73% in the past year.

The Next Amazon?

Wayfair will need to compete with not only Overstock and Zulily, but also the 800-pound gorilla in the room: Amazon (NASDAQ:AMZN).

Figure 1 shows how Wayfair stacks up against its closest competitors in terms of ROIC and before-tax operating (NOPBT) margins.

No True Competitor