The 4th Industrial Revolution Is Upon Us: Prepare Your Portfolio

 | Sep 06, 2019 02:15AM ET

The 4th industrial revolution is upon us, and it is time to adjust your portfolio for the next wave of tech that will run our future economy.

The 1st industrial revolution was characterized by mechanization led by water power and the steam engine. The 2nd was mass production powered by electricity driven by oil-based power. The digital revolution or 3rd industrial revolution started 50 years ago and is coming to an end as the 4th industrial revolution takes form.

This 4th industrial revolution is building on the digital revolution emphasizing intelligence and information. Big data, cloud computing, and the illustrious artificial intelligence are going to drive the world economy as technology and information grow exponentially.

AI is always evolving and changing like a living body. The market for this technology is proliferating and is expected to reach $100s of billions in less than a decade. In this piece, I am going to take a look at a couple of AI-driven stocks that will prepare your portfolio for the 4th industrial revolution.

Twilio (NYSE:TWLO)

Twilio is a platform-as-a-service (PaaS) company that provides customers with a cloud-based programming platform, aka application programming interface (API), for digitalized communication. This interface gives developers the ability to add voice communication, messaging, video, as well as communication-based security to any mobile application or website.

Twilio has developed a conversational AI interface called Autopilot that developers can manipulate to serve their needs. Autopilot allows developers to easily build intelligent IVRs, bots, and Alexa Apps that will continuously learn and modify, making them smarter with each use.

Contact centers are optimal for this type of AI to be implemented, being typically repetitive, and data-heavy tasks. The goal of Twilio’s Autopilot in contact centers is to seamlessly facilitate a genuine interaction between the customer and their contact, whether it be an AI for simple tasks or an agent for a real human touch.

The cloud-based “platform serves over 180 countries today, making it as simple to communicate from São Paulo as it is from San Francisco”, according to Twilio’s most recent annual report. Active customer accounts have almost tripled in the past year from 57,350 to 161,869, which the company reported in its Q2 earnings.

Twilio’s topline has been accelerating, illustrating consistent quarter-over-quarter growth since the company went public 3 years ago with a CAGR of 47%. TWLO share appreciated 440% since the beginning of 2018 due to investors’ excitement about the firm’s AI capabilities.

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