NCR Corp (NCR) Rolls Out New Managed Services For CFIs
Zacks Investment Research | Jul 17, 2017 09:00PM ET
NCR Corporation (NYSE:NCR) recently announced that it has unveiled a new and easy Managed Services for Community Financial Institutions (CFIs) in the U.S. NCR’s management and maintenance services will include monitoring of the ATM network, managing the availability of cash, maintenance of software and lowering costs for CFIs.
With mounting competition, leading financial institutions are continuously trying to increase customer interaction, cut costs, generate higher revenues and improve efficacy through their self-service channels. These goals can be realized by deploying NCR’s Managed Services solutions aimed at self-service kiosks.
NCR’s service suites ensure customer satisfaction. Moreover, they are expected to boost the customer retention rate for CFIs and generate steady revenue streams for NCR.
Chris King, VP of Financial Sales, North America, NCR, said, “The challenge that CFIs face is how to deliver world-class customer service at the lowest possible cost.” He added, “NCR’s new managed offers help CFIs stretch their available resources to provide the best possible experience with their ATM network.”
The company has been a global leader in self-service ATMs for several years in terms of market share. The company has more than 20,000 employees across 180 countries, delivering services worldwide to financial, retail and hospitality customers.
NCR’s Managed Services solutions will improve operational efficiency, curb expenses and expand their business. It will also ensure a superior self-service experience for the customers of CFIs.
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