Microsoft Dynamics 365 Solutions Gain Retailer Traction
Zacks Investment Research | Sep 23, 2019 09:14PM ET
Microsoft’s (NASDAQ:MSFT) latest Dynamics 365 Commerce offering has been recently selected by Ste. Michelle Wine Estates — one of the notable premium wine companies in the United States.
Dynamics 365 Commerce will enable Ste. Michelle Wine Estates to provide consumers with an engaging shopping experience. Moreover, by leveraging Dynamics 365, the wine company will be able to digitally transform its business with a comprehensive omnichannel solution.
Retailers are increasingly adopting digital tools to address consumers’ evolving preferences. Moreover, retail businesses operating across different levels that include conventional brick and mortar, e-commerce as well as loyalty programs, are making management more complex.
Notably, Microsoft’s Dynamics 365 Commerce aids retailers to seamlessly manage business processes. The offering provides robust personalized strategies to enhance consumer engagement and boost sales across all operating channels. Further, the solution takes care of fulfillment processes for digital and off-line modes.
Additionally, Dynamics 365 Commerce provides robust data-driven insights, collaboration and productivity solutions to enable retail employees to deliver fulfilling customer service.
By utilizing Dynamics 365 Commerce, retailers can develop brand loyalty, improve supply-chain operations and realize robust business potential.
These factors are driving the adoption of Dynamics 365 offerings among retailers, which instills optimism in the stock. Notably, shares of Microsoft have returned 38.6% year to date compared with the Original post
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