LogMeIn Betters Bold360 Suite To Enrich Customer Experience
Zacks Investment Research | Sep 10, 2019 11:21PM ET
LogMeIn (NASDAQ:LOGM) recently enhanced its AI-powered Bold360 suite, which will support teams to improve customer experiences (CX).
Reportedly, these latest uptrends include superior knowledge management tools, better engagement monitoring capability and workload organization.
The company expects the advancement of Bold360 to “make it easier for supervisors, content managers, and other critical behind-the-scenes customer service teams to work smarter, faster, and improve overall performance.”
The AI-powered search enhancements and advanced management tools will aid customer service teams to devote less hours on regulating systems and focus more on steering their agents to develop customer management.
LogMein, Inc. Revenue (TTM)
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