Five9 (FIVN) Q2 Earnings Preview: What Awaits The Stock?
Zacks Investment Research | Jul 31, 2016 10:08PM ET
Five9 Inc. (NASDAQ:FIVN) is set to report second-quarter 2016 results on Aug 3. Last quarter, the company posted a loss of 10 cents per share, which was narrower than the Zacks Consensus Estimate of a loss of 11 cents. Moreover, the company has outperformed the Zacks Consensus Estimate in all of the four trailing quarters with an average positive surprise of 27.54%.
Let’s see how things are shaping up for this announcement.
Factors at Play
Five9 offers a virtual contact center cloud platform that acts as a hub for interaction between clients and customers. This facilitates contact center operations focused on inbound or outbound customer interactions within a single unified architecture. The company offers software products such as workforce management, speech recognition, predictive dialer, and voice applications.
The cloud-based contact center solution industry has been witnessing growth over the past several quarters as organizations are looking for ways to minimize costs and improve customer support. We believe that Five9 has been capitalizing on this opportunity, which should be reflected in its to-be-reported quarter.
Furthermore, the company’s sustained focus on expanding its product portfolio will aid its top-line performance.
However, intensifying competition from small and large players like Cisco Systems (NASDAQ:CSCO) is likely to dent Five9’s second-quarter performance.
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