Can Williams-Sonoma (WSM) Replicate '19 Performance In 2020?

 | Dec 26, 2019 10:06PM ET

Year 2019 has turned out to be an eventful one for Williams-Sonoma, Inc. (NYSE:WSM) . So far this year, the stock has gained 46.7% compared with the industry’s growth of 40.4%. The company’s strengthened focus on innovation, marketing and digitalization techniques bodes well. Solid growth in e-commerce, West ELM and emerging businesses added to the upside.

However, soft comps in the namesake brand and higher shipping expenses pose concerns.

Growth Catalysts

Being one of the largest e-commerce retailers in the United States, Williams-Sonoma has been gaining market share on strong e-commerce websites, direct mail catalogs and retail stores along with shipping fees received for the delivery of merchandise. Also, the company’s ongoing investments in merchandising of brands, efficient catalog circulations and digital marketing are gaining traction. Notably, its innovative efforts drove e-commerce growth, contributing 57% to total revenues in third-quarter fiscal 2019.

Moreover, the company’s focus on enhancing customer experience through technological innovation and operational improvement bodes well. During third-quarter fiscal 2019, it launched its machine-learning search engine and improved speed of the mobile site to deliver a faster and more compelling experience. Also, the company is transitioning from catalog mailing to higher-impact digital channels to drive short-term return on investment, and long-term gains and customer growth.