ADTRAN Boosts Mosaic Subscriber Experience With 2 New Apps
Zacks Investment Research | Apr 12, 2018 10:42PM ET
ADTRAN, Inc. (NASDAQ:ADTN) has announced a significant expansion to its Mosaic Subscriber Experience Suite, just before the scheduled reporting of first-quarter results on Apr 17.
The Mosaic Subscriber Experience tools provide advanced analytics, software centric operations and virtualized service delivery, making device installation and service activation ultra-efficient.
The company has added two new software applications — Mosaic Subscriber Insight and Mosaic Device Manager — which give service providers network and subscriber intelligence as well as remote in-home device management. These applications support a user-driven service model to enable a simple, intuitive experience with better in-home network visibility and performance.
Mosaic Subscriber Insight outlines the subscriber experience through a network intelligence tool, enhancing business operations. The Mosaic Device Manager defines the subscriber experience through a device management tool, which empowers service providers to monitor and maintain in-home customer devices and Wi-Fi networks from a distance.
These two applications will join the previously announced Mosaic Activate, which integrates one click broadband service activation. The enhanced Mosaic portfolio enables service providers to meet the increasing customer expectations. These innovations will help to provide high quality analytics, lower operating costs, gain visibility to subscriber behavior while building customer loyalty.
All three components operate in an open architecture that supports ADTRAN and third-party devices across both SD-Access and traditional broadband. Such enhancements to the Mosaic Cloud Platform are likely to reinforce the company’s position as the industry leader in Software-Defined Access.
However, over the past month, ADTRAN’s shares have underperformed the Original post
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